There is a difficult choice to be made when it comes down to deciding which auto shop you’re going to leave your treasured car in the hands of. Whether you need some routine maintenance done or a variety of repairs, you want to know that you’ve found a business that can be trusted to keep your car running smoothly at an economical price. If you’ve recently moved, found your dealership to be too expensive, or had a poor encounter with a particular shop, it’s time to find a mechanic in Kernersville that is unquestionably reliable.
The technicians at Xpress Lube Kernersville pride themselves on giving customers the type of service they deserve and point out specific traits below that car owners should always look for in a mechanic.
Experience
There’s a good chance you want the technicians at the auto shop you visit to have several years of experience under their belt working on cars. If evidence of their training, certifications, and credentials aren’t already somewhere out on display for you to check out, feel free to ask about these endorsements. This will put your mind at ease that their car and mechanical knowledge is up to date.
Reputation
The mechanic in Kernersville you choose should have a solid reputation among past clients for work performed. Numerous years in business and plenty of positive testimonials are a good sign of a credible shop. A quick online search will also help to turn up any negative reviews that can save you from going to a mechanic that many others have had bad experiences with.
Communication
Communication is critical when working with a mechanic. You will feel much more comfortable with someone who has no problem going over your car’s problems and showing you exactly what needs to be done than with someone who is vague about what they’re charging you for. Inquire about your ability to get an itemized and detailed invoice and to see old parts that have been removed.
Quality Service and Products
Identify the kinds of fluids and other products that an auto shop uses to ensure the brands are compatible with your car. Though it may cost a bit more, going with a quality mechanic in Kernersville over a shop that only offers cheaper products can make a significant difference in how well your car performs overall. In addition, the customer service should be helpful and friendly without making you feel pressured in any way.
Professional Environment
Though working on cars isn’t the cleanest job, that doesn’t mean the shop should be in a constant state of dirtiness and disorder. It’s hard to put confidence in a place that appears chaotic and cluttered with parts and equipment strewn about, making you wonder how your car will be treated during its stay. Auto shops that are well-kept are an indication of professionalism, which is the kind of place you want handling your car.
Avoid making a mistake that could seriously cost you by considering these characteristics carefully before leaving your keys with just any mechanic in Kernersville. Give yourself peace of mind by calling the technicians at Xpress Lube Kernersville to take care of all your car maintenance and repair needs.
