Maintaining your vehicle isn’t a luxury, it’s a necessity. A failure to perform routine maintenance can cause more frequent breakdowns, leaving you stranded. Yet, many consumers avoid routine maintenance because they don’t have a trusted mechanic. When searching for a quick car repair, choose Havoline® Xpress Lube of Kernersville.
Shouldn’t I Use A Dealership?
Undoubtedly, dealership service departments maintain a certain aura about them. They’re known for their large facilities, specialized technicians, and of course, brand authority. Moreover, there’s only one way to get the manufacturer to pay for a repair covered under a warranty. That’s right, bring it to the dealership.
However, dealership fees can be quite expensive. Using a smaller auto repair shop for routine maintenance and most repairs can save you lots of money. Plus, you’ll find many other added benefits besides saving money.
First, smaller facilities allow for a more personalized relationship. You’ll get to know your mechanic fostering trust. Additionally, this mechanic will become very familiar with your car. Often, your mechanic can anticipate issues and take care of them before it becomes a major issue.
Secondly, dealerships adhere to corporate standards for customer service. Often, these are minimum requirements implemented to keep customers from complaining. However, local repair shops must report directly to you. This is why you’ll often find customer service standards higher in local repair shops.
Finally, federal law protects your right to service your vehicle anywhere as long as the mechanic follows the manufacturer’s specifications. This means you can use your local mechanic for routine maintenance without fear of voiding your warranty.
Yet, before you begin any type of major repair on your car, it’s important to get a quote. Repair quotes can vary greatly between auto repair shops. Furthermore, an estimate won’t commit you to using that shop leaving you free to seek other quotes.
How Do I Find A Reputable Repair Shop?
You cannot put a price on having a reliable, trusted auto mechanic. A trusted mechanic will take the time to explain your repair and do the repair correctly.
Unfortunately, many consumers don’t have a satisfying experience when repairing their vehicle. Often, these consumers feel cheated by auto mechanics with complaints of overcharging or failure to deliver as promised. Yet, trusted, reliable auto mechanics do exist.
So, how can you find one? Begin by asking your family or friends. Then, research these car repair shops on the internet. You can look for online reviews and check the BBB.
In addition to reviews, make sure the shop has ASE-certified mechanics. Since 1972, the National Institute for Automotive Service Excellence has been testing and certifying automotive professionals. ASE designs each test to determine the technician’s knowledge of job-related skills. Thus, when you choose an ASE-certified mechanic, you’ve picked someone who’s proven themselves to be a knowledgeable professional.
Havoline® Xpress Lube Of Kernersville Offers Quick Car Repair
For over two decades, Xpress Lube of Kernersville has been serving the local community with honest, friendly service. We’re one of those places where we take the time to explain our repairs before we begin. Plus, we offer fair and competitive pricing.
Moreover, we want you to feel confident in our work. That’s why we employ 4 ASE-certified mechanics and 5 technicians with NC Inspection Certifications. Our technicians can handle over 30 common repairs:
- Air conditioners
- Fuel systems
- Exhaust systems
- Electrical diagnostics
- Oil changes
- NC state inspections
- And more!
Although, credentials are insignificant if you don’t treat your customers properly. While we can talk about how great our customer service is, our customers’ reviews provide proof. Plus, we have an A+ rating from the BBB.
Some FAQs To Help You In Your Search
You probably have questions if you’ve never used our services. Thus, we’ve put together some of our most commonly asked ones. Feel free to call us at 336-993-7697 with any others.
Do You Have A Loyalty Program?
Yes. We appreciate your business and love rewarding you for it! It’s so easy to sign up! Just give us a little information about yourself. Then, you can earn 1 point for every dollar you spend at Xpress Lube. You can redeem your points for any of your services including our car wash!
What About The Exterior Of My Car?
Maintaining the exterior of your vehicle is just as important as performing engine maintenance. Tree sap, bugs, and dirt can damage your finish and paint if left on your car. Many experts recommend regularly washing your car to protect your investment.
At Xpress Lube, we make caring for all aspects of your vehicle easy. In addition, to our maintenance facilities, we have a car wash on-premises. This way, when you stop in for an oil change, you can clean your car too!
Our car wash is gentle on your finish, yet tough on dirt. Plus, we recycle a high percentage of our water, more than our competition. Moreover, we use premium professional-grade products like Armor-All®, Rain•X®, and Black Magic®. Additionally, we now offer Luminaura®, a revolutionary new product. Luminaura® delivers a soft, smooth, deep reflective shine not found in other products.
Do I Need To Make An Appointment?
Walk-ins are always welcome! However, if you need a quick car repair you may want to make an appointment. This will give you a guaranteed time so we can have you in and out as fast as possible. You can use our online form or call us at 336-993-7697.